Frequently Asked Questions

Monday - Friday 9:00am-6pm
Saturday 10:00am-5:00pm
Sunday CLOSED

Yes! Willow Springs is a pet-friendly community.

1 Bedrooms, 2 Bedroom 1 Bath, 2 Bedroom 2 Bathroom, 3 Bedroom 2 Bath

3402 Preston Avenue Pasadena Tx, 77505

Willow Springs offers a refreshing combination of quality, convenience, and value in a professionally managed apartment community. Thoughtfully designed homes, well-maintained amenities, and attractive outdoor spaces create an environment where comfort comes naturally.

Residents appreciate our commitment to exceptional service, attention to detail, and a living experience focused on everyday convenience. From spacious apartment homes to community features designed to enhance your lifestyle, Willow Springs provides the features and support that help make home feel effortless.

Conveniently located near major employers, shopping, dining, and recreation, Willow Springs places you close to everything you need while offering a peaceful place to unwind. Whether you're looking for a comfortable new home or a community that prioritizes resident satisfaction, Willow Springs delivers a living experience that stands apart.

Quality living, exceptional value, and a community you'll be proud to call home. That's the Willow Springs difference.

No, Willow Springs does not offer furnished apartment homes at this time. All apartments are leased unfurnished, allowing residents the flexibility to personalize their homes to fit their own style and needs.

For more information about apartment features, floor plans, and availability, please contact our leasing office.

Yes, smoking is permitted within community guidelines.

You can schedule a tour by calling our leasing office, visiting our website, or stopping by in person.

Valid Drivers License

You must make 2.5 times the monthly rent with approved credit.

Apply online at www.willowspringsapt.com

Yes

24-48 hours

Yes 3-6 month leases

Yes

• $150 1 Bedrooms
• $250 2 Bedrooms
• $350 3 Bedrooms

Utilities are not included in the rent.

Electricity and Renters Insurance - Property will bill the water/sewer to the resident.

Rent is due on the 1st of each month. Rent payments can be made online through the resident portal or by other approved payment methods available through the leasing office.

3-13 month leases

All required move-in charges, including rent and any applicable fees, must be paid prior to move-in.

No, Willow Springs does not allow subletting of apartment homes.

Lease transfers may be available in certain circumstances and are subject to management approval, applicable fees, and lease requirements. Residents interested in a lease transfer should contact the leasing office for more information and available options.

For questions regarding your lease agreement, please reach out to our leasing team for assistance.

Residents are required to provide a 60-day written notice prior to moving out, as outlined in the lease agreement.

Before move-out, residents should ensure all keys, access devices, and any outstanding balances are addressed. Additional move-out information and instructions will be provided by the leasing office to help make the process as smooth as possible.

Willow Springs offers a variety of amenities designed to enhance your everyday living experience, including:

• Luxor Locker Systems for Packages
• 2 Swimming Pool
• 24 Hour Fitness Center
• Clubhouse
• Business Center
• Playground
• Pet-Friendly Community
• Onsite Management Team
• 24-Hour Emergency Maintenance
• Outdoor Grill
• Resident Events and Community Activities

Some amenities at Willow Springs are available 24 hours a day for resident convenience.

Fitness Center: Open 24/7
Luxer One Package Locker Room: Available 24/7 for package pickup

No, amenity spaces are not available for private reservations.

Yes, Wi‑Fi is available for residents in the following common areas:

• Fitness Center
• Business Center
• Clubroom

No, Willow Springs does not offer a guest suite at this time.

Yes, onsite parking is available for residents and guests at Willow Springs.

In addition to open parking, we also offer a limited number of reserved parking spaces for residents. Reserved parking availability may be limited and is offered on a first-come, first-served basis, subject to applicable fees and community policies.

For current availability and pricing of reserved parking spaces, please contact the leasing office.

No, Willow Springs does not currently offer EV charging stations on the property.

Residents with electric vehicles are encouraged to utilize nearby public charging stations in the surrounding area.

No, Willow Springs does not currently offer dedicated bike storage facilities.

Residents may store bicycles within their apartment home in accordance with their lease agreement and community policies. For questions regarding bicycle parking or storage guidelines, please contact the leasing office.

Willow Springs utilizes Luxer One package lockers for package deliveries.

When a package is delivered, it is securely placed in the Luxer One locker system, and residents receive a notification with instructions for pickup. The locker room is accessible 24/7, allowing residents to retrieve packages at their convenience.

For assistance with package deliveries or locker access, residents can contact the leasing office or Luxer One customer support.

Yes! Willow Springs hosts resident events and community activities throughout the year. Event details are shared with residents through community communications, resident notices, and the resident portal when applicable. We love creating opportunities for residents to build connections and enjoy being part of the Willow Springs community.